privacy policy

Privacy:

This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also describes the procedures followed to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of your personal data. By visiting the Site directly or through another site, you accept the practices described in this policy.

The protection of your data is very important to us. Accordingly, your name and other information relating to you will be used in accordance with the Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or to use it for the purposes for which it was collected.

You can browse the Site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the Site and is not revealed unless you have a special electronic account on the Site that you access using your username and password.

1 - Data we collect

We may need to collect your information if you wish to register a purchase order for a product from our site.

We collect, store and process your data necessary to follow up on your purchase from our site to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify financial transactions you conduct online, to audit data downloads from the site, to identify visitors to the site, to develop the designs of the site pages and/or its contents and to customize them for users. We conduct a variety of demographic research and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about this. We communicate via email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time. We may give your name and address to a third party in order to deliver your order to you (for example, to a courier or supplier).

Our international network agent handles online transactions. You must provide accurate and non-misleading information to the agent or site, and you must keep it up to date and inform us of changes.

We may be able to store details of your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site you can view the information and details of your purchases that you have ordered or are about to make. You can also manage your address details, bank details and any newsletters to which you have subscribed. You must treat your personal data confidentially and not make it available to unauthorised third parties. We accept no liability for misuse of passwords unless such misuse is due to our fault.

Other uses of your personal information

We may use your personal information for opinion polls and research Marketing, based on your desire, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep the answers to the surveys completely separate from your personal email.

We may send you information about us, the site or our other sites, our products, sales, sales offers, newsletters and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (every day except Fridays, Saturdays and national holidays throughout the Kingdom of Saudi Arabia) of receiving your notification. We will contact you to inquire about the information if it is unclear.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes including verifying the locations of users and following their visits to the site or links contained in the email when they subscribe to receive it, and to provide that anonymous data, which does not allow you to be identified personally, to third parties such as publishers, for example. However, that data will not lead to identifying you personally (because it is not identifiable).

Competitions

In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details about the conditions of participation in each competition separately.